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How can we Help?

Have questions? We’ve got answers. Whether you're curious about ingredients, product usage, or shipping, this FAQ section is designed to help you feel confident and informed about your beauty and self-care journey

POPULAR QUESTIONS

Frequently asked questions from support

Frequently asked questions on beauty and care.

Shipping Worldwide

We Ship Worldwide – Beauty Without Borders

14 Days Return

Easy Returns Within 14 Days, No Hassle

Security Payment

100% Secure Payment – Your Privacy Always Protected

Yes, our formulas are dermatologist-tested and free from harsh chemicals. However, we always recommend patch testing before full use.

Absolutely! We are 100% cruelty-free and never test on animals at any stage of production.

Many of our ingredients are plant-based, naturally derived, or certified organic. We blend nature and science for effective, safe products.

Most of our products are vegan-friendly. Check the product label or description for specific details.

No, our formulas are free from parabens, sulfates, phthalates, and other harmful additives.

Our products typically last 12–24 months. Each package includes an expiration or PAO (Period After Opening) symbol.

While many of our products are safe during pregnancy, we advise checking with your healthcare provider before introducing new skincare.

Keep them in a cool, dry place away from direct sunlight for maximum freshness and effectiveness.

We occasionally offer samples or travel sizes. Subscribe to our newsletter to be the first to know about availability.

SHIPPING, RETURNS & PAYMENTS FAQs

Yes, we offer worldwide shipping! Shipping rates and delivery times vary depending on your location.

Yes. Once your order is shipped, you’ll receive a tracking number via email or SMS.

We work with trusted carriers like DHL, FedEx, UPS, and national postal services to ensure safe, timely delivery.

We offer free shipping on orders over a certain amount (e.g., $50). Check our shipping policy for current offers.

Yes, we use encrypted payment gateways and SSL certificates to protect your data during every transaction.

We accept returns within 14 days for unopened or gently used products. Email us at support@[yourbrand].com to start a return.

We accept major credit cards, debit cards, PayPal, and other secure payment options at checkout.